Welcome to the 2nd part of your Design Thinking journey!

• Do you want to create experiences for your users/customers/clients that are going to leave them in aww?
• Do you want them to call their family and friends and tell them all about this amazing service that you did create for them?
• Do you want to listen to them and wholeheartedly understand their needs and desires?

Then join us for this week’s FI2I to learn about how to KNOW YOUR CUSTOMER with empathy.